Human-centred designers are nosy little buggers. We want to know everything about your product or service. We look for inspiration in unexpected places. We’ll walk up and down supermarket aisles, sacrifice our waistlines, get our hands dirty and clock up the kilometres to gain first hand insights into how to excite your customers.

Then we create ideas – lots of them. We make our ideas tangible so we can test them and refine them. Some work, others don’t. No effort is wasted, for it’s through this ceaseless push to innovate that we arrive at solutions we’d never dreamed of when we started.